TaoTronics - Enhance Your Life Frequently Asked Questions: 1-Connected everything but it’s not working? The lights need to be turned on with the Remote. Notice: Please use with the Remote pointing to the remote receiver. 2-Can you shorten the lights? NO! Cutting the lights will damage the product as the end of copper wires is welded, it also voids your product warranty. 3-Can I use one control for 2 strings installed in my dorm room? (Not joined, separately). Yes. Our lights use the same signal, so one remote can control multiple strings. 4- Is it safe to touch? or to hang on curtains or trees? Yes! Adapter output is 5V, which is absolutely safe to touch(Critical harmless voltage for human body is 24V); low heat emission LEDs are free of fire hazards. 5-My dog chewed up the remote, where can I buy a replacement? You can contact our customer service at support@taotronics.com for a free replacement of the remote. Feel free to contact us in case of any problem with the order. Light Modes: - Constant On: Optional Brightness: 100%,90%,80%,70%,60%,50%,40%,30%,20%,10%; - Smooth Mode: Lights gradually fade in and out; Optional interval: 5s, 10s, 15s, 20s; -Flash Mode: Lights flash at a preset speed; Optional speed: 1Hz, 2Hz, 3Hz,FF(=fast flash). Specification: Color Temp.: 2700~2900K Length: 33ft String + 5ft Adapter Cord No. of LEDs: 100 LED Lifespan: 20,000 Hours Input: AC 100~240V, 1A Output: DC 5V, 1A Receiver Range: 10m Working Temp.: -4~140°F Warm Tips 1. Do not apply excessive force or repetitively bend the same spot. 2. Do not extend the light or try to connect it with another lights. 3. TaoTronics offers 6-month extended warranty. Includes: 1x33ft Lights 1xRemote(with Battery) 1xReceiver 1xAdapter 1xUser Guide 1xThank You Card
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